kn66's Privacy Policy

kn66 is a trusted mobile casino and betting platform in Bangladesh. Protecting the personal privacy of every player who uses our services is one of our highest priorities. Through this Privacy Policy, we aim to make clear how and why the information you provide is collected, how it is used, and what steps we take to protect your information.

We believe that transparency and accountability are essential to earning user trust. That is why our Privacy Policy is written in plain language and in detail, so you can easily understand where your information goes and how it is used.

For the purpose of account registration and service delivery at kn66, we collect the types of information described below. The legal basis and necessity for each area of data collection is ensured.

1.1 Personally Identifiable Information

When you register with kn66 or contact us, we may collect the following information:

• Full name and date of birth (for age verification — only those aged 21 or above may use this platform)
• Mobile number and email address (for communication and account verification)
• National ID (NID) or passport number (as part of the KYC verification process)
• Bank account or mobile financial service (bKash, Nagad, Rocket) details (for financial transactions)

1.2 Technical and Usage Information

When you use our website or app, certain technical information is automatically collected:

• IP address and device identifier
• Browser type and operating system information
• Page views, session duration, and usage patterns
• Data collected through cookies and similar tracking technologies
• Approximate login time and location information

1.3 Financial Transaction Information

Records of deposits, withdrawals, and bonus transactions are stored in our system. This information is used for financial security, fraud prevention, and dispute resolution. We do not store full card numbers or bank PINs.

Collected information is used only for the following legitimate purposes. We do not sell your personal information to any third-party advertisers.

• Account Management and Verification: Registration, login, password reset, and identity confirmation.
• Service Delivery: Improving the gaming experience, managing bonuses and promotions, and displaying game history.
• Processing Financial Transactions: Confirming deposits and withdrawals and providing transaction receipts.
• Customer Support: Providing assistance via 24/7 live chat and email.
• Security and Fraud Prevention: Detecting unauthorized access, fraud, and suspicious activity.
• Legal Compliance: Retaining information as required to comply with applicable laws and regulations.
• Communication: Notifications of important account updates, transaction confirmations, and policy changes.

Your personal information is very valuable to us and we do not share it with any third party without cause. Information may be shared in the following limited circumstances:

3.1 Service Provider Partners

Some trusted technology and payment service providers (such as payment gateway operators, cybersecurity specialists, and cloud hosting providers) work on our behalf to operate the platform. These partners may use your information only for specified purposes and are obligated to adhere to our privacy standards.

3.2 Legal Obligations

If disclosure of information is required as part of a court order, a lawful demand from a government authority, or a legal process, we will comply. Where possible, you will be notified in such cases.

3.3 Business Transfers

In the event of a merger, acquisition, or transfer of assets, user information may be transferred. In such an event, the new authority will also be obligated to comply with this Privacy Policy.

kn66 uses cookies and similar technologies to improve the user experience and ensure technical functionality of the website.

4.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the platform (login sessions, security tokens).
• Functionality Cookies: To remember your preferences and settings (language, notification preferences).
• Analytics Cookies: To understand site usage and make improvements. These are processed in an anonymous and aggregated form.

4.2 Cookie Controls

You can disable non-essential cookies through your browser settings. Please note, however, that doing so may reduce the functionality of some services.

kn66 follows industry-standard technologies and processes to ensure the security of your information. Our security infrastructure is organized across the following layers:

• SSL Encryption: All data transmitted between your browser and our servers is protected by industry-standard SSL/TLS encryption.
• Data Encryption: Sensitive stored information (passwords, payment details) is stored using high-grade encryption algorithms.
• Access Controls: Only authorized personnel can access user information for specific, defined purposes.
• Two-Factor Authentication: A two-layer security process for account login and important changes.
• Regular Security Audits: Our systems undergo regular security testing so that vulnerabilities can be identified and resolved quickly.
• Data Backup: Important data is backed up regularly so that information is not lost in the event of a technical failure.

Please note, however, that no method of transmitting or storing data over the internet can be claimed to be 100% secure. We strive to ensure the highest level of protection, but as a user you should also remain vigilant about your account security.

We retain your information only for as long as necessary. The retention periods for different types of information are described below:

• Account Information: For the duration the account is active and, after closure, for a defined period as required by legal obligations.
• Financial Transaction Records: For a defined period as required by legal requirements.
• Customer Support Communications: Deleted after a set period once it appears that dispute resolution is no longer likely.
• Analytics Data: May be retained long-term in aggregated and anonymized form.

As a user of kn66, you have certain important rights over your own information:

7.1 Right to Access Information

You can request from us at any time to find out what information we hold about you. We will provide this information to you as quickly as reasonably possible.

7.2 Right to Correct Information

If there is any error or change in your information, you can correct it through account settings or through our support team.

7.3 Account Closure and Request to Delete Information

You may request to close your account and have stored information deleted. However, due to legal obligations, some information may need to be retained for a specified period. Contact [email protected] for more details.

7.4 Opt Out of Promotional Communications

If you do not wish to receive our promotional emails or notifications, you can opt out through account settings or via support. However, important transaction notifications related to your account cannot be turned off.

The kn66 platform is for users aged 21 or above only. We do not knowingly collect any personal information from minors. Age verification is mandatory at the time of registration. If we become aware that a person below the age limit has opened an account, that account will be closed immediately and the related information will be deleted.

If a parent or guardian suspects their minor child is using this platform, please notify us immediately at [email protected].

To deliver our services, some information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that those countries or organizations maintain appropriate data protection measures. SSL encryption and internationally recognized security protocols are followed in all instances of data transfer.

kn66 reserves the right to update this Privacy Policy from time to time. If any significant changes are made, we will notify users in the following ways:

• Displaying a notice on the main page of the website
• Sending a brief notification to the registered email address
• A popup notification at the time of account login

Continuing to use the platform after a policy update will be considered acceptance of the new policy. If you do not agree with the changes, you may request to close your account.

The "Last Updated" date shown at the top of this page always reflects the date of the current version of the Policy.